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Healthcare Systems Integration & System Migration Solutions

Assisting healthcare payers in navigating the intricate processes and system intricacies required to attain efficiency enhancements and functional advancements.

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Healthcare Systems Integration & System Migration Solutions

For healthcare payers, consolidating, migrating, or implementing systems can resemble maintaining your car while driving on the freeway. They confront numerous intricate technical hurdles while simultaneously sustaining the momentum and stability of daily operations.

CTU Global is equipped to provide comprehensive strategic and technical support to meet the evolving systems demands arising from:

  • Mergers and acquisitions
  • Systems upgrades or replacements
  • New market expansion
  • Insourcing from third-party hosted solutions
  • Outsourcing
  • Cloud migrations
  • System retirement
  • Data cleansing/conversions

Regardless of the trigger, the primary hurdle in any system’s transition often lies in effectively translating existing business rules. These rules and processes, honed over years, frequently lack the comprehensive documentation needed to navigate a smooth transition. The seasoned professionals best equipped to tackle these challenges are also tasked with upholding daily operational excellence. CTU Global utilizes extensive payer business expertise and technological insight to enhance IT capabilities throughout system implementations, guaranteeing a successful launch and sustained business efficacy.

Our Services in System Integration

Within CTU Global, we possess profound expertise in healthcare payer operations, systems implementation, and testing. This expertise guides our tactical methods and offers a structured framework to overcome the distinctive challenges inherent in every system’s initiative.

Project Management & Governance

Comprehensive support for implementation and project management, encompassing RAID log management, release management, and planning for risk mitigation.

Strategic Roadmapping

Evaluation of existing infrastructure, appraisal of future costs, and development of migration/integration schedules.

Configuration & Design Solutions

Active assistance in crafting business requirements, solution design, and configuration tasks, covering areas such as fee schedules, contracts, benefits, eligibility, claims processing, financial aspects, and billing procedures.

Tactical Implementation Support

Assistance with high-risk migration challenges, which includes thorough provider data analysis and comprehensive contract review/template structuring

QA Testing & Quality Control

Comprehensive test strategy and oversight, involving the creation and implementation of test cases across various stages such as User Acceptance Testing (UAT), Parallel Testing, and System Integration Testing (SIT)

Operational Readiness

Creation of operational process and workflow documentation, along with designing these processes. Additionally, we handle the development, deployment, and execution of training programs and strategies for change management.

Data Migration & Cleansing

Designing business rules and architecture for tasks such as data migration, cleansing, validation, and transformation, while also ensuring seamless integration with ancillary systems.

Legacy Platform Shutdown

Assistance in reducing technical debt, which includes strategies for claims runout and data archiving from legacy systems.